Data Protection and Privacy Policy

1. Introduction

This Data Protection and Privacy Policy explains how we collect, use, and protect personal data when you use our website (the “Site”).  
By using the Site and submitting the contact form, you agree to the practices described in this Policy.

2. Legal background and scope

We operate this Site from Pakistan and handle personal data in line with applicable Pakistani laws, including the Prevention of Electronic Crimes Act 2016 (PECA), and with generally accepted international privacy principles.  
This Policy applies only to data collected through our contact form and to information generated when you access and use the Site.

3. What data we collect

We collect the following personal data when you submit the contact form:

  • Name  
  • E-Mail address  
  • Phone number  
  • Any other information you choose to include in your message

When you access the Site, our systems also generate standard technical log data (such as the date and time of your visit and the pages you view) and anonymous, aggregate statistics about overall usage.  
These logs and statistics do not contain any information that directly identifies you and we do not use cookies or similar tracking technologies.

4. How and why we use your data

We use the personal data you provide in the contact form to:

  • Read and respond to your inquiries or requests  
  • Communicate with you about the subject of your message  
  • Keep a record of our correspondence, where reasonably necessary

We use anonymous log data and statistics only to maintain, secure, and improve the Site and to understand general usage patterns (for example, which pages are visited most often).  
We do not sell or rent your personal data and we do not use it for unsolicited marketing.

5. Legal bases for processing

We process your contact form data mainly on the basis of your consent, which you give by submitting the form.  
In some cases, we may also rely on our legitimate interests in responding to inquiries and managing our communications, provided these interests do not override your rights and interests.

You may withdraw your consent at any time by contacting us using the details below; this will not affect any processing that has already taken place.

6. Data sharing

We may share your personal data only in the following limited situations:

  • With service providers who host or support our Site and e-mail, and who may process data on our behalf under confidentiality obligations  
  • With public authorities or other third parties if we are legally required to do so or if this is necessary to protect our rights or the rights and safety of others

We do not grant third parties permission to use your personal data for their own independent marketing purposes.

7. Data retention

We keep your contact form data only for as long as needed to handle your inquiry and for a reasonable period afterward, for example to follow up or to keep a record of our communications.  
Anonymous log data and statistics may be kept for a longer period for security, operational, or analytical purposes, but they cannot be used to identify you.

When personal data is no longer needed, we delete it or anonymize it so that it can no longer be linked to you.

8. Data security

We use appropriate technical and organizational measures to protect the personal data we hold against unauthorized access, misuse, loss, or alteration.  
These measures may include access controls, secure storage, and regular updates to our systems.

However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.  
You are encouraged to take care when choosing what information you send to us via the contact form.

9. Your rights

Subject to applicable law, you may have the right to:

  • Request information about whether we process your personal data and obtain a copy of it  
  • Ask us to correct inaccurate or incomplete personal data  
  • Ask us to delete personal data that we no longer need or that we process based on your consent  
  • Object to or request restriction of certain types of processing

To exercise these rights, please contact us using the details below.  
We may ask you for information to confirm your identity before we act on your request.

10. Third‑party websites

The Site may contain links to external websites that we do not operate or control.  
This Policy does not apply to those sites, and we are not responsible for their content or privacy practices; you should review their own privacy policies before providing any information.

11. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements.  
When we make changes, we will update the “last updated” date at the top or bottom of the Policy and, where appropriate, provide additional notice on the Site.

12. Contact us

If you have any questions, concerns, or requests regarding this Policy or your personal data, please contact us:

- E-Mail: mail@dr-saeeda.vet
- Postal address: Ahmad Ave Lane 4,Township, Lahore, Pakistan 
- Phone: +92 304 8961036

Last update: 27.01.2026